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Misinformation

Beyond the virus: How misinformation jeopardises Ebola containment – Businessday NG

News RoomBy News RoomOctober 21, 202612 Mins Read
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When an Ebola outbreak strikes, the first danger is usually invisible, and it is not the virus. It is the rumour. In the time it takes for a single case to be confirmed, a more contagious story can already be moving through markets, mosques, churches, WhatsApp chains, and late-night phone calls. Public health officials may have vaccines, protocols, and laboratories, but they cannot outrun a lie that has already been shared a thousand times. In Nigeria, where the federal government recently confirmed a new case of Ebola disease in Abuja, the memory of 2014 makes the stakes painfully clear. During that West African epidemic, rumours did not simply complicate the response; they became part of the outbreak. Treatment centres were viewed with suspicion, health workers were accused of plotting against their own communities, and anxious families hid the sick instead of seeking help. The same pattern is now threatening efforts to stop the current outbreak. The virus involved this time is the Bundibugyo species, less well known than the Zaire strain, but just as capable of inspiring fear. And fear is the medium through which misinformation spreads. A false claim about a cure can circle back to a rural village and cause more harm than the disease itself. In communities where trust is fragile, an honest official update can be drowned out by an alarming voice note. This is why many public health experts say defeating Ebola in Nigeria is only half the battle. The other half is preserving public trust and truth, because an epidemic of misinformation can quickly become a second public health emergency. Long before medical teams can administer vaccines or isolate patients, they must win a quieter fight against confusion, suspicion, and deliberate falsehoods. A treatment centre can be designed to save lives, but if people believe it is a place where they will be abandoned to die, they will not come. A health worker can have all the right equipment, but if a community has been told that health workers are dangerous, that equipment becomes a costume of fear. Rumours can make a vaccine look like a poison and a mask look like a muzzle. The virus itself is a master of stealth; misinformation is its most loyal accomplice.

On Tuesday, the Minister of Health and Social Welfare, Muhammad Ali Pate, disclosed that a woman who had recently arrived in Nigeria on an international flight from Uganda was admitted to a private hospital in the Federal Capital Territory. For several days she received treatment before the diagnosis was confirmed. Twelve years after Nigeria’s first Ebola case, the country was suddenly confronted not with a faraway problem but with an immediate one: 44 close contacts had been identified, and every one of them would need to be traced, monitored, and supported. The current outbreak involves the Bundibugyo virus, distinct from the species responsible for the 2014 West African outbreak. That distinction, however, is difficult to communicate in the middle of a panic. For ordinary people, any virus with the word Ebola in it triggers the same primal alarm. False claims quickly flooded social media platforms: WhatsApp groups, Facebook, TikTok, X, community discussions, and the timeless network of word of mouth. Some accounts alleged hidden outbreaks in major cities. Others claimed that health authorities were lying. None of this is harmless background noise. Olufemi Onasanya, clinical lead at Emergency Response Africa, said misinformation can undermine an Ebola response by influencing how people perceive their risk, whether they seek medical attention, and how willing they are to cooperate with the government, especially public health authorities. “During an outbreak,” he said, “information is not merely a communication tool; it is an essential component of disease surveillance, early detection and containment.” In other words, a single misleading message can make a sick person delay a hospital visit, can make a contact lie about their movements, and can make a community hide its sick rather than call for help. The virus thrives on silence. Misinformation creates that silence. It also exploits uncertainty. When officials are still gathering facts, rumours arrive with absolute certainty. They offer simple explanations and simple solutions, which is exactly what frightened people want to hear. The official message, by contrast, is full of caveats and instructions. It asks people to wash their hands, avoid contact, and report symptoms. The rumour asks for nothing except belief. That asymmetry is why public health cannot rely on press releases alone. It must enter the same spaces where rumours live and speak with the same urgency.

Among the most dangerous rumours was the claim that a simple kitchen staple could defeat Ebola. Messages began circulating through text messages, telephone calls, social media, and other informal networks, urging people to drink salt water, bathe in hot salty water, or perform a ritual before sunrise. Imagine receiving a voice note at three in the morning, telling you to wake your children and make them drink warm saltwater before dawn, or they will die. That is not a far-fetched scenario; it is the natural consequence of a panic that has nowhere to turn. The messages were urgent, often presented as official health advice or as a warning from a relative of a hospital worker. In 2014, this same myth led to reported salt shortages and, more tragically, hospitalisations and deaths from excessive salt consumption. Onasanya, citing a review of behavioural responses to that outbreak, called this a clear example of how a false preventive measure can create a separate health hazard while distracting people from evidence-based precautions. Salt might be cheap, but it cannot stop a virus. Yet the rumour persisted because it offered something that frightened people desperately need: a sense of control. Another rumour promoted bitter kola as a cure or preventive, causing demand for the nut to rise. During the first Nigerian outbreak, then-Minister of Health Onyebuchi Chukwu was forced to clarify that no scientific evidence showed bitter kola can either cure or prevent Ebola. Some studies had once considered it, he said, but the results were inconclusive. In an outbreak, even a single uncertain phrase can be twisted into a false reassurance. People want to believe that a common herb, an ancestral remedy, or a tablespoon of salt will shield them from an invisible killer. The problem is that these beliefs often take root long after scientists have left the room. By the time public health officials respond, the myth has already acquired the status of shared wisdom, repeated by neighbours and trusted elders. Correcting it is not simply a matter of posting a fact; it is a matter of persuading people to abandon a lifeline, even if that lifeline is made of rumour. And because these myths often travel along ethnic, religious, or generational lines, a simple correction from a government website can feel like an attack on tradition. The most effective response is not to mock the rumour but to take its underlying fear seriously, then offer a safer way to act on that fear.

Then there is the quieter cruelty of stigma. Even people who survive Ebola are not always treated as survivors. In a Lagos survey, 62 percent of respondents said they would not shake hands with a person who had recovered from Ebola, while 64 percent said they would not hug such a person. These numbers are not abstract statistics. They are the reason a recovered patient may be evicted from their home, rejected by their in-laws, or left to eat alone for months. Onasanya said these findings demonstrate the potential for misconceptions to become stigma and social exclusion, even when a person has recovered. There are also widespread misconceptions about how Ebola is transmitted. Some people believe it can be caught through casual contact, through the air, or through sharing a meal, causing them to avoid not only the sick but also health workers and ambulances. Others believe that a person who has recovered still carries the virus and will always be a danger. This fear is rooted in a misunderstanding of the science, but it carries enormous social weight. A survivor returning to their community should be a symbol of hope; instead they can become a symbol of dread. This stigma can also spread to health workers, who may be ostracized by neighbours simply for working in an Ebola treatment unit. They return home after long shifts to find their children avoided in school, their shops boycotted, their own relatives afraid to visit. In many cases, this stigma drives people into silence. A person who has had contact with a confirmed case may decide not to come forward because they know what will happen if they do: isolation, suspicion, loss of income, perhaps the collapse of their marriage. The very act of being named as a contact becomes a curse. Onasanya stressed that Ebola is a serious disease requiring prompt attention, but exposure does not automatically mean infection, and being identified as a contact should not be treated as a reason for discrimination. The science tells us that a recovered person is not a threat; the heart accepts this only when the community is willing to replace fear with solidarity. This does not happen by accident. It happens when survivors are welcomed publicly, when health workers are celebrated rather than shunned, and when religious and community leaders use their influence to normalise compassion.

Misinformation does not end with individual mistakes; it systematically dismantles the very systems designed to stop an outbreak. Ebola control depends on identifying suspected cases early, isolating patients when indicated, tracing people who have been exposed, and monitoring them for symptoms. All of these activities depend on public cooperation. When people believe false information, they may make decisions that inadvertently increase the risk of transmission. Onasanya gave a telling example: an individual who has had contact with a confirmed case may conceal that contact because they fear being isolated, losing their job, being rejected by their community, or being separated from their family. Others may avoid health facilities because they believe that reporting symptoms will automatically lead to death, or because they suspect health workers of having ulterior motives. If people delay reporting symptoms or refuse to cooperate with health teams, contact tracing becomes difficult, and further exposure may go undetected. Every hidden contact is a thread that the virus can pull to unravel the entire response. Rumours alleging that hospitals are unsafe or that health workers are concealing information can further undermine confidence in official guidance. This is not a theoretical concern. In its 2025 public health advisory, the Nigeria Centre for Disease Control and Prevention warned that misinformation fuels fear and stigma, discourages people from seeking care, and undermines public health response. The agency explicitly identified misinformation as a threat to outbreak control. It is easy to dismiss conspiracy theories as the product of ignorance, but they often grow from real historical disappointment, poverty, and broken promises. When a community has been lied to in the past, a strange voice note about hidden outbreaks can feel more truthful than a measured government press release. The person who shares a rumour is not usually a villain; they are a neighbour trying to protect their family. But the effect is no less dangerous. A mother who hides her child’s fever because she has been told that hospitals kill patients is not acting out of malice; she is acting out of love. Yet her love, misdirected by a falsehood, can cause the virus to hop from one household to another. This is why public health officials must treat misinformation with the same seriousness as the virus itself, not just as an annoying social media problem but as a force that can determine whether an outbreak is contained or spirals out of control.

The remedy is not simply more facts; it is a different approach to communication. Onasanya urged the federal government to treat risk communication and community engagement as core outbreak-response functions, alongside surveillance, laboratory diagnosis, infection prevention, and contact tracing. This means building a system that can spot a rumour as quickly as it spots a virus. Authorities should establish active rumour monitoring and rapid correction, so that false claims are addressed before they become folklore. It means training healthcare workers to communicate risk effectively, explaining why contact tracing is necessary without frightening or blaming the people being monitored. Language matters. A health worker who says “you have been exposed” can sound like a judge passing a sentence; the same message, delivered with compassion and a clear plan, can sound like help. Onasanya also called on authorities to communicate early, consistently, and transparently, through trusted channels including radio, television, official websites, verified social media accounts, community health workers, and local leaders. In a crisis, silence is not neutral; it is a vacuum that rumour will fill. Regular updates, even when they contain bad news, build a foundation of trust. But words are not enough. Public trust is influenced by what authorities do, not simply what they say. Health workers must be adequately trained, equipped with appropriate protective equipment, and supported to follow infection prevention and control protocols. When people see nurses wearing full PPE while still smiling and speaking warmly, they understand that the system is on their side. When they see hospitals treating suspected cases with dignity rather than as threats, they are more likely to come forward. The fight against Ebola is not only a medical one. It is a fight for the human capacity to believe in something greater than the virus: each other. As the current outbreak unfolds in Abuja, every citizen has a role to play. Share only what is verified. Question a message that offers a miracle cure. Invite a neighbour who is afraid to tell their story to tell it to a health worker. A rumour can spread faster than a virus, but so can compassion. A community that arms itself with truth and generosity is the most resistant host the virus can ever meet.

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