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The psychology of viral disinformation: Decoding the rhetorical package of hate

News RoomBy News RoomJuly 14, 20264 Mins Read
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The incident in Torre-Pacheco, Spain, in July 2025, served as a grim catalyst for a digital firestorm. Following local unrest, social media platforms—X, Telegram, and TikTok—became flooded with inflammatory content, including explicit calls for violence against migrants. Recognizing that we need to understand not just what people are saying, but how our minds are being manipulated by these narratives, a multidisciplinary team from Newtral and the University of Granada’s Center for Mind, Brain, and Behavior (CIMCYC) launched an unprecedented study. By combining journalistic field expertise with rigorous academic psychology, they sought to peel back the layers of how disinformation operates on a neurological and social level.

To achieve this, the researchers processed over 288,000 messages and 175 videos, utilizing a sophisticated AI model trained on expert-classified data. The results were stark: approximately 75% of content on X, 84% on Telegram, and 71% on TikTok utilized specific psychological mechanisms tied to prejudice and misinformation. The research identified eight core “rhetorical packages,” ranging from the creation of “us vs. them” identities to the use of “cherry-picking” information to fit a pre-existing bias. Perhaps most disturbing was the discovery that nearly every single call to action—urging users to protest, harass, or expel others—was inextricably linked to dehumanizing language or aggressive insults.

The study reveals that these toxic narratives are not always a true grassroots phenomenon; they are frequently driven by a small, vocal minority. On platforms like X and Telegram, a tiny fraction of users generates nearly half of the problematic content, suggesting that these digital fires are often stoked by a core group of agitators. TikTok proved to be an outlier, with a broader distribution of content generation, but the underlying psychological goal remained consistent across all platforms: “social signaling.” Users are often less interested in spreading objective truths than in using inflammatory posts to signal their values and confirm their standing within their own ideological tribe.

Understanding the “how” of this manipulation requires looking at specific psychological levers. The researchers highlighted “source heuristics,” where people trust information simply because it comes from a sympathetic authority, and “false consensus,” the dangerous belief that because we see certain opinions repeated, they must represent the majority view. By wrapping these fallacies in emotionally charged language, bad actors intentionally bypass our logical faculties, triggering impulsive anger or fear. The goal isn’t necessarily to convince the reader with facts, but to prime them for reaction—turning a digital, passive observer into an active, aggressive participant.

This research reminds us that social media platforms are not neutral public squares; they are environments engineered to reward the very mechanisms that create division. When we interact with these posts, our brains are being funneled into binary traps, where complex social issues are reduced to “good vs. evil” caricatures. The study acknowledges its own limitations, noting the difficulty of analyzing irony, sarcasm, and the loss of visual context in written text. Yet, even with these nuances, the pattern is undeniable: when dehumanization becomes the price of admission to a social media conversation, the capacity for rational, democratic discourse effectively vanishes.

Ultimately, this collaboration demonstrates that we can bridge the gap between scientific reflection and the speed of modern journalism. While the study provides a roadmap for identifying the mechanics of digital hatred, the deeper lesson lies in human behavior itself. We are biologically predisposed to seek safety in groups and fear the “other,” and social media algorithms have turned these ancient survival instincts into vulnerabilities that can be exploited for political or emotional gain. By mapping these triggers, the researchers aren’t just explaining a specific event in Torre-Pacheco; they are providing a crucial diagnostic tool to help us recognize when our own minds are being led toward darkness.

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