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Disinformation

How to deal with AI-enabled disinformation

News RoomBy News RoomOctober 31, 20268 Mins Read
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Picture this: it’s Election Day, and the race for the White House is too close to call. In a crucial swing state, a small group of operatives supporting one candidate has spent months laying the groundwork for an attack that will unfold in a matter of hours. They’ve built an army of fake social media accounts, complete with realistic profile photos generated by artificial intelligence, and they’ve spent months posting and commenting on political content so their accounts look like ordinary, engaged citizens. On the morning of the vote, they activate their plan. Accounts in targeted precincts—areas where the opposing candidate is expected to do well—begin posting firsthand accounts of arriving at local polling places only to find them closed. Dozens of accounts like and share these posts, adding their own stories of being locked out. Some include photos of shuttered doors. Within minutes, real people, unaware of the deception, start replying and sharing, amplifying the falsehood across the platform. Local news picks it up, cautiously at first, and then national outlets repeat the claims. But by the time journalists actually reach the polling places and confirm that everything is open and operating normally, the damage is already done. Voters who saw the initial reports are confused; many decide not to vote at all, while others delay, hoping for clarity, only to hit long lines later. Tens of thousands of votes are lost, and in such a close election, it is enough to alter the outcome at both the state and national level.

This scenario is not inevitable, but it is entirely possible—and it illustrates a deeply troubling feature of today’s digital ecosystem. Some disinformation campaigns are designed not to change minds over months, but to do damage in minutes. They exploit the gap between how quickly a lie can spread and how long it takes to verify the truth. The Election Day example is just one arena. Financial markets can be manipulated by a strategically timed rumor, causing panic or profit-making trades before anyone can correct the record. Foreign affairs can be shaken when false reports race around the globe through digital platforms, reaching policymakers and publics within seconds. Social movements, too, can be thrown into chaos with fabricated stories intended to provoke outrage, fear, or dangerous reactions. None of this is entirely new; in the early internet days, message board manipulators spread false rumors about companies and traded before prices settled. What has changed is the scale, speed, and sophistication. In the late 1990s, a trader had to manually craft a lie and hope enough people saw it. Today, a small team can use artificial intelligence to generate thousands of distinct, plausible posts, fake profiles, and coordinated engagement that looks like organic buzz. AI is a force multiplier, allowing the few to impersonate the many.

Social media companies face an agonizing tradeoff when deciding how to respond. If they block content too aggressively, they risk silencing legitimate voices reporting real, time-sensitive information. If they are too cautious, disinformation can run wild. For long-running falsehoods—like a bogus claim that a drug cures a disease—companies often have the luxury of waiting while fact-checkers investigate; the cost of a delay is manageable. But rapid disinformation attacks strip away that luxury. By the time the lie is confirmed as false, its intended harm is already done. What makes this even harder is that sophisticated attacks are deliberately engineered to look like normal activity. The accounts have history, followers, and unique writing styles. They are careful not to all post at once or use identical text, because detection software is designed to flag repetition and bot-like patterns. They also use some of their accounts to amplify posts rather than originate them, making it harder to untangle who is deliberately participating and who is simply sharing what they believe to be a neighbor’s real experience. The window for intervention is brutally short, and the confidence needed to act is rarely available in that window. If a company waits three hours to verify the election rumors, the disinformation has already suppressed votes. If it acts in three minutes, it may take down accounts belonging to actual voters reporting a real closure. Either mistake is costly, and the grayer the situation, the harder the judgment.

The growing field of disinformation detection offers some help, but there are no easy fixes. Researchers and companies have developed tools like Botometer, which scores Twitter accounts based on how bot-like their behavior is, and Hoaxy, which maps how unverified claims and fact-checks travel across public social media. These are useful, but they are not sufficient. Not all disinformation is spread by bots, and not all bots are malicious. More fundamentally, these tools track activity and arouse suspicion; they do not settle whether a claim is true. The deeper problem is that AI systems cannot simply “know” the truth. They learn from data, and the data used to train them must be labeled as true or false. In a supervised learning model, a system might be shown thousands of posts claiming a drug cures COVID and labeled “false,” alongside thousands of posts from reputable sources labeled “true.” Once trained, the algorithm can make quick judgments about new posts. But this approach depends on having large, reliable sets of pre-labeled data, and building those sets takes time. That is fine for persistent myths, but not for a brand-new rumor that emerges suddenly on Election Day. There are also unsupervised learning methods that try to infer truth from patterns in user engagement, but they face the same underlying obstacle: on a new, fast-moving story, there simply isn’t enough data to learn from.

And even when data exists, it is often “noisy”—meaning the labels are unreliable. In most settings, an image labeled “car” is almost certainly a car. But in disinformation, deception is the point. In response to a false tweet about a closed polling place, a real voter might reply that it is open, effectively labeling the post as false. But an attacker-controlled account can reply in the opposite direction, insisting the closure is real. Now the algorithm has two contradictory labels, each from an account with no obvious marker of credibility. On a compressed timeline, distinguishing between them is extraordinarily difficult. Researchers are beginning to address these limits. A team from Microsoft and Arizona State University, for example, has developed a method that requires only a small amount of manually verified clean data, then uses patterns in user comments and credibility scores to rapidly label and detect fake news at an early stage. Their results outperform traditional models, and such approaches give reason for cautious optimism. But no one expects a magic bullet. AI will not be able to instantly detect every rapid disinformation attack with perfect accuracy. More realistically, it can flag anomalies, highlight suspicious accounts, and compute confidence scores about whether a claim is likely true or false. The final call—shutting down accounts, leaving posts up, issuing warnings—will still need to be made by humans, ideally guided by clear policies and a larger understanding of the context.

That is where public policy becomes essential. Algorithms can be designed to reflect policy choices, but someone has to decide what those choices are. What confidence threshold should trigger an alert to human moderators? How quickly should the system evaluate a suspected attack, and does that timeline change if the stakes involve violence or public safety versus partisan mudslinging? Under what circumstances should an AI system unilaterally suspend accounts originating a rapid misinformation campaign? What should be done about legitimate users who unwittingly amplify falsehoods? These are not purely technical questions; they are policy questions embedded in code. Social media companies will also need to establish procedures for human response. During high-stakes, short-duration events like elections, they must have teams ready to intervene at a moment’s notice. But for the overwhelming majority of topics—the endless stream of rumors, hoaxes, and manipulations appearing every day around the world—dedicated human review is impossible. Companies will rely on algorithms to flag problems, and then only some of those flagged problems will receive human attention. Policies must also plan for the disturbing possibility that an AI system gets things exactly backward, determining that the disinformation is true and that the attempts to debunk it are the real attack. Confirmation bias can worm its way into algorithms just as it does in human minds, especially when data is scarce and pressure is high. Rapid disinformation will remain a feature of the online world for the foreseeable future. Fighting it will demand better AI, especially systems that can infer truth from limited and intentionally misleading data. It will also demand more thoughtful policy, improved credibility measures, and a willingness to accept that no technology will ever make the choice between protecting speech and preventing harm an easy one.

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