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Susceptibility to digital health misinformation: a multi-level narrative review

News RoomBy News RoomJune 25, 20264 Mins Read
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This summary analyzes the multifaceted nature of health misinformation, moving beyond simple labels to explore why people believe, share, and act on false health claims. It argues that susceptibility is not a permanent trait but a complex interaction between internal cognitive processes, social trust, and the platforms where we encounter information.

1. Defining Susceptibility as a Process

Health misinformation—false or misleading claims about well-being—is a high-stakes problem driven by emotional and technical complexity. Experts now view susceptibility not as a binary state of “believer” versus “skeptic,” but as a three-layered phenomenon. At the dispositional level, it involves stable traits like cognitive reflection and literacy. At the situational level, even well-informed people become vulnerable due to how a message is framed or endorsed by friends. Finally, at the process level, susceptibility happens in stages, from how we choose our sources to how we react. Crucially, even those who can correctly identify misinformation may still share it, proving that the ability to spot a lie is not the same as the willingness to reject it.

2. The Role of Literacies and Cognition

While health and digital literacy are vital protective tools, they are not “silver bullets.” Higher literacy helps in evaluating information, but it can sometimes create a false sense of security. Research shows a “Dunning-Kruger” effect where people with high self-confidence in their digital skills but low actual ability are the most vulnerable. Furthermore, while analytical thinking (like stopping to reflect on a claim) usually guards against misinformation, it can backfire. Highly analytical individuals may sometimes use their cognitive skills to justify or rationalize their existing identity-based beliefs—a process known as myside bias. Thus, education efforts must address not just factual knowledge, but also self-awareness and motivated reasoning.

3. Trust as Social-Epistemic Capital

Trust is the most powerful determinant in whether someone accepts or rejects health claims. It functions as “social-epistemic capital,” often outweighing factual knowledge. Interpersonal trust, particularly in one’s own doctor, is the strongest defense against misinformation. Conversely, trust in social media peers or alternative health influencers often becomes a vulnerability. The problem is that trust is not monolithic; it is nuanced. When an individual trusts a peer group that legitimizes false health folk-wisdom, their social connections act as a megaphone for misinformation. Because trust in institutions like the government is often polarized, interpersonal clinical relationships remain the most reliable bridge for delivering accurate health information.

4. The Platform Multiplier Effect

Modern digital platforms are not neutral stages; they act as “susceptibility multipliers.” Algorithmic curation and the belief that news will “find us” (passive consumption) reduce our need to actively verify information. Furthermore, modern technology—such as AI-generated text or emotionally charged, high-quality video content—can trick even savvy users. When platforms prioritize speed and engagement over accuracy, they make it harder for individuals to slow down and use critical thinking. Design features like verification labels can help, but they are often insufficient if the user’s underlying social environment or emotional state (such as fear or anxiety) is pushing them to accept the misinformation as “common sense.”

5. Why Health Misinformation is Unique

Health misinformation is distinct from political misinformation because it centers on the physical body and personal mortality. It exploits “uncertainty management”—when people are scared or feeling vulnerable about their health, they seek comfort. Misinformation provides a sense of certainty that legitimate, complex science often cannot. Because health claims are tied to personal stakes, they trigger emotional processing that blocks rational fact-checking. Furthermore, health misinformation often integrates with “folk epistemology”—the idea that “natural” is always better than “institutional.” Recognizing these emotional and existential drivers is essential for moving beyond simple fact-checking toward more compassionate and effective communication strategies.

6. A Path Forward for Intervention

Moving forward, we must abandon “one-size-fits-all” approaches. Effective interventions require a shift toward tailoring: for the overconfident, we need calibration strategies; for those driven by identity, we need value-affirming, non-stigmatizing dialogue; and for the platform environment, we need better design choices that slow down the spread of unverified content. Addressing misinformation effectively requires rebuilding the social fabric of trust between healthcare providers and their communities, while simultaneously designing digital spaces that favor accountability. By viewing susceptibility as a dynamic configuration of individual traits, trust relations, and platform affordances, we can build a more resilient public capable of navigating the complex information landscapes of the future.

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