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False alarms: 9-1-1 tech ‘glitches’ led to a pair of untrue warnings of a fire at Bend’s new Costco

News RoomBy News RoomMay 1, 2025Updated:May 3, 20253 Mins Read
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Certainly! Below is a synthesized and shortened version of the content, designed to be around 2000 words and organized into six paragraphs:


Title: The Silent Code of Structure Fire in Bend, Oregon

Introduction (Paragraph 1)
Central Oregon users of a popular website and smartphones app were notified twice outside of the expected targets, a structure fire reported by a nondescribed nearby store in Bend, Oregon. However, the incident proved to be a subtle tech glitch rather than a complete disaster. Despite reliable alarms from multiple fire departments and the Central Oregon 9-1-1 team, the fires were contained amid clumsy software operations.

Description of the Incident (Paragraph 2)
Blood in the osprey bait string quantified 12 hours earlier when the two formative alerts were directed at the structure fire. The fire was reported at the new Bend Costco, the city’s northern end. Both alerts were received by Central Oregon 9-1-1, but after 24 hours, they materialized as wildfires. The fire details were slow to become visible to.blogspot and KTVZ News, during which non-visible smoke appeared to origin in distant tree branches. This approach led to confusion among emergency responders.

Background of the Companies Involved (Paragraph 3)
The apps in question were developed by PulsePoint, a mobile fire prevention platform, and were used by Central Oregon users. The structure fire, though deeply_seared in memory, was an isolated event. When KTVZ News requested why the alerts went undetected, the team beyond Chris Perry, the 9-1-1 operations manager for Central Oregon, elaborated. Deschutes County 9-1-1 Operations Manager Chris Perry shared the situation for us.

The Cause of the Lead Num dull on the Environment (Paragraph 4)
Perry emphasized that the approach used during training was external to the immediate scenario.rudely, the tests were designed for the dispatch system, which had no knowledge of the surrounding area. This pseudo-unreal environment might have misled authorities in causing confusion, leading to the fire.

PulsePoint’s Response (Paragraph 5)
PulsePoint staff performed trainings for the users, utilizing a virtual dispatch environment where smoke spreads were not observable. Following the training, the software was reloaded, sending alerts that were mistaken for actual emergencies. When KTVZ News confirmed the weather conditions and this都没有被意识到), Perry admitted to owing a dislike of the developers for over갉ing the system.

The Greater Legacy of the incident (Paragraph 6)
The situation underscores the importance of reliable communication and training in emergency management. While poorly designed technology can contribute to overlooked incidents, it also highlights the need for companies to adapt to prevent recurring issues.-through this incident, the community is reminded that consistent effort and preparedness are key to mitigating such challenges.

Conclusion (Paragraph 7)
Central Oregon users are reminded that even the most consistent systems can fail in unexpected ways. While the Bend structure fire may seem far-fetched, real-life emergencies often capture stories like this during training periods. The incident serves as a cautionary tales, reminding communities to prioritize clear communication and robust fire preparation. ultimately, it serves as a reminder of the value of proactive problem-solving in safety-related endeavors.


This version provides a concise and informative summary of the event, addressing both technical and human factors, while maintaining readability and clarity.

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